KSLV is a small consulting practice focused on UX strategy and design leadership. I offer three services, designed for different moments in a product company’s UX maturity — depending on what the company needs and where it is in its growth.
All three services share a single underlying philosophy: that strategic UX work is what connects business goals to product decisions that result in delightful customer experiences. And that this work is best done deliberately, with the right people in the room, over enough time for the shift to take real hold.
The UX Strategy Programme
If your team is ready to build a UX strategy from first principles.
The programme is a six-month facilitation engagement. Your team does the work; I provide the structure, run the workshops, and coach between them. By the end, you have a UX vision the company can rally around, a cascading system of outcomes and metrics, and a team that can carry the work forward on its own.
The UX Strategy Workshop
A focused day to break a stuck conversation on product direction and produce concrete next steps.
This workshop is a one-day working session for your cross-functional team. The day produces clarity that most teams don’t have going in: a narrowed, user-centred view of what to work on, why those things matter for the business, and how to tell whether the work is succeeding. Six hours on-site (or remote), with two follow-up coaching sessions to keep the work alive afterwards.
The UX Leadership Residency
When you need senior UX leadership in place — before you can hire it permanently.
The UX Leadership Residency is a fractional UX executive role. For three to nine months, I serve as your acting UX leader — setting strategy, directing the team, representing UX at executive level — so your permanent hire walks into a function that’s already running.
Not sure which fits
A thirty-minute call is usually enough to figure out what your situation actually calls for. We’ll talk about your team, your product, the specific question that brought you here — and I’ll tell you honestly which engagement (if any) is the right starting point.